This Privacy Policy describes how locsoflove360.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
Order information
Customer support information
The Site is not intended for individuals under the age. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email address] or by mail using the details provided below:
Locs of Love , 940 w 9 mile Rd , Ferndale MI 48220, United States
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority.
A quick look before you book with us.
We want our booking policies to be simple, fair, and transparent. By booking an appointment with Locs of Love LLC (“Locs of Love” or “the Salon”), you agree to the terms below.
Deposit
A $40 non-refundable deposit is required to book. Applied toward your service total.
Cancellations
At least 24 hours’ notice is required.
Services that take a full day or longer: 48 hours’ notice.
Same-day: 50% of service + deposit forfeited
No-show: 100% of service + deposit forfeited
Late Arrivals
More than 15 minutes late: $30 late fee.
Services may also be shortened to stay on schedule.
Rescheduling
At least 24 hours’ notice is required.
Services that take a full day or longer: 48 hours’ notice.
Deposit may be transferred up to 2 times.
Less than 24 hrs: deposit forfeited + new deposit required.
Experience Fee
A 4% fee is added at checkout to support salon amenities and upkeep. Non-refundable.
Effective Nov 1, 2025
How your loc count and service selection affect the time reserved for your appointment.
Loc Count & Appointment Time
Incorrect Bookings
How your deposit is applied, when it may be transferred, and when it will be forfeited.
Deposit Terms
Transfer Limits
The notice required to cancel or reschedule and the fees that may apply.
Notice Requirement
Cancellation Fees
The late fee and how arriving late may affect your scheduled service.
Late Fee
Effect On Your Service
How to change a booked service, report concerns about a completed style, or adjust an extended appointment.
Advance Service Changes
Style Redo Requests
Extended Appointments
The required booking order when combining loc maintenance with a haircut or line-up.
Required Booking Order
Loc Maintenance → Haircut or Line-up
Booking Adjustments
Consultation requirements for new clients and clients traveling from out of town.
In-Person Consultations
Virtual Consultations
The 4% experience fee, what it supports, and whether it can be refunded.
Per-Visit Fee
Refunds
The salon’s age and supervision requirements for children.
Supervision
Age Policy
By booking an appointment, paying a deposit, or confirming your appointment, you acknowledge and agree to the Locs of Love Booking & Cancellation Policy.
These policies may also be used as supporting documentation in connection with payment disputes or chargebacks. Policies are subject to change. The policy in effect at the time of booking will apply to your appointment.
If you have questions about any part of our policy, please contact Locs of Love before booking your appointment.
